
The Community Support Collection of online guided learning products can be offered free of charge to all the communities provided for by organisations who subscribe to provide the service for the communities within a designated area.
Adapting to Change and WorkSkills helps users to effectively navigate changes in their employment situations and secure their ideal jobs.
The guide covers job searching, interview preparation, and transitioning into new roles. Users can access tips for phone enquiries, useful phrases, and strategies for networking. Interview preparation is enhanced with common questions and suggested answers. Additionally, the guide emphasises vital job skills and ends with advice on understanding employee contracts and preparing for the first day in a new position.
Find a Job provides essential information on how to create a Jobseeker account on the government's website.
It includes step-by-step instructions for setting up a profile and searching for jobs, as well as tips for updating your activity history. Guidance on writing letters, completing forms, creating a CV, and obtaining an email account is also provided, with the option to follow along online. Users can discover how to search for jobs on the internet and develop essential skills, enabling them to effectively utilise their Jobseeker account.
Universal Credit – Step by Step gives information, tips and guidance on how to make the most of the government's website. It also provides comprehensive guidance on eligibility, the verification process, and the impact of employment, savings, and windfalls on your payments. Our content is updared monthly with the latest data from DWP partners and government sources.
Additionally, it offers crucial information regarding Universal Credit, including current benefit rates, login instructions, and budgeting tips.
Life in the UK – The British Way of Life is perhaps the most comprehensive guide designed to assist newcomers to the United Kingdom.
It addresses various aspects that may be unfamiliar as they adjust to life in the UK, providing essential facts and information necessary for their success in British society. The guide covers a wide range of topics, including culture, customs, religion, travel and public transport, health, hygiene and the NHS, as well as employment and benefits.

The Employment Support Collection allows for remote or face-to-face support for people and can assess their knowledge of work skills prior to using the products and again on completion. This allows for distance travelled to be established.
Adapting to Change, along with WorkSkills, empowers you to navigate employment transitions and discover your ideal job.
This comprehensive guide covers job searching, interview preparation, and the onboarding process. Access valuable tips for making phone inquiries, useful phrases, and effective networking strategies. Prepare for interviews with a selection of common questions and recommended responses. The guide also emphasizes essential job skills and concludes with important advice on employee contracts and preparing for your first day.
Additionally, each section includes an assessment to help you evaluate your understanding. You can revisit each section and take the assessment multiple times until you are satisfied with your score.
The examination for Adapting to Change and WorkSkills consists of the same questions as the assessment included in the product. These questions evaluate various aspects of job seeking, and repeated use enhances information retention.
Each user can take the exam up to 10 times, although we recommend doing so twice: once before starting the training, to identify needs and areas requiring the most support, and again after training to evaluate progress (Assess-Learn-Assess).
This dual pre- and post-learning assessment approach allows for effective tracking of the user's development.
The other 3 guides in the collection are: